Support

Frequently Asked Questions

Find answers to the most frequently asked questions about our support services. If you need more help, please contact our support team.

How can i start verification process?

To start verification process you can either use your email or mobile phone you shared with one of our partners or you can scan a QR code or click a link shared with you on your mobile phone.

How can I contact support team?

You can contact our support team by sending an email to [email protected] or using the form on this page.

How is my data secured?

Your data is secured with SSL and AES-256 encryption. We comply with the highest data protection standards to ensure the security of your data.

What is the minimum requirements to run mobile apps?

To run our mobile apps, you need a smartphone with Android 12 or higher or iOS 15 or higher. Make sure your device meets the minimum requirements before installing the app.

How can i delete my data?

To delete your data, please contact our support team with your request. Our team will help you delete your data from our servers in cooperation with our partners.

Which documents are accepted for verification?

We accept national identity cards and passports for verification. Make sure your document is valid and not expired before starting the verification process.

SUPPORT

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Our Location

Mobil Arge Bilgi Teknolojileri İletişim Hiz. Ltd. Şti.
Tatlısu Mahallesi Akif İnan Sokak Acu Plaza Kat:10
Ümraniye - İSTANBUL

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